★ RETURNS, EXCHANGES & REFUNDS ★
We want you to love your Angelwear pieces. If something isn’t quite right, we offer a 30-day return and exchange policy.
★ ELIGIBILITY ★
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Returns and exchanges are accepted within 30 days of receiving your order.
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Items must be unworn, unwashed and in original condition, with tags and original packaging.
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For change-of-mind or wrong size orders we offer exchanges or store credit.
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Final Sale items and gift cards are non-returnable, except where required by Australian Consumer Law.
★ HOW TO RETURN OR EXCHANGE ★
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Log in to your customer account to request a return or exchange, or click here to access our Returns & Exchanges portal.
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Please don't send items back without first submitting a return request.
★ AUSTRALIAN RETURNS & EXCHANGES ★
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We offer FREE prepaid exchanges (or store credit) within Australia, including change of mind or incorrect size selection.
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We’ll provide a prepaid return shipping label for eligible exchanges.
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Original shipping charges are non-refundable.
★ INTERNATIONAL RETURNS & EXCHANGES ★
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International customers are responsible for all return shipping costs.
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For exchanges, customers are also responsible for shipping costs for the replacement item.
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Any applicable customs duties, taxes or fees are the customer's responsibility.
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We recommend using tracked postage for all international returns.
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Please email us contact@angelwear.com.au for our return postal address.
★ REFUNDS ★
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Once your return is received and approved, refunds will be processed within 5 business days.
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Refunds are issued to the original payment method.
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Sale or promotional purchases are still eligible for return unless specifically marked Final Sale.
★ FAULTY OR INCORRECT ITEMS ★
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If your item arrives faulty, damaged or incorrect, email contact@angelwear.com.au with your order number and photos.
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Angelwear will cover reasonable return shipping costs for faulty or incorrectly supplied items.
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Nothing in this policy limits your rights under Australian Consumer Law.
★ CONTACT ★
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For all return and exchange enquiries, email contact@angelwear.com.au.